Cycler Community Liaison
Consumer Marketing – Stockholm
Join us as a Cycler Community Liaison and be part of the Consumer Marketing Department.
Natural Cycles is one of Stockholm's hottest startups and the world's leading startup in the area of contraception and reproductive health. Besides providing women with a life-changing tool to monitor their fertility, the application is also a unique research platform yielding exciting new clinical data on a regular basis.
We are looking for a Cycler Community Liaison that will be responsible for engaging and helping to develop our thriving community on social channels. You will have a key role in shaping our community, and be the voice of Natural Cycles. You will be working in the marketing team, closely with the Communication strategist.
What you will be doing
- Build, encourage, manage and be an active member of the global Natural Cycles community in our forum
- Adopt the Natural Cycles brand Tone of Voice in all communication
- Execute, measure and help develop the communication strategy for our thriving community forum
- Host different types of Live sessions (eg tutorials and interviews)
- Be the voice of Natural Cycles in our social channels by being the first to engage and help answer queries on all comments in our advertising and owned channels
- Generate insights regarding our community and provide recommendations for improvement
- Close the loop between our users and our product team
- Generate campaign reports in order to track sentiment - monitor negative & positive comments on our advertising and offer insights regarding how we can improve our paid media on social platforms
What skills and experience you should have
- 2+ years relevant job experience
- Academic degree (Bachelor or equivalent) in Marketing/Communication
- Track record as a community manager
- Excellent communicator, fluent in English
- You have a genuine interest in helping and engaging with people
- Highly empathetic
- A digital native that understands social media platforms and communities within them
- Genuinely interested in building, retaining and driving communities
- Comfortable in a highly dynamic and high performance goal-oriented environment
- Ideally you have an interest in women’s health
- Confident and compassionate team player
About Natural Cycles
Natural Cycles is a revolutionary approach to birth control and family planning, empowering women to take informed decisions. Developed initially by two former physicists, our algorithm and app is clinically tested, used to date by more than 800 000 women and we are backed by several international VC firms. Natural Cycles is located in the center of Stockholm, have a great familiar atmosphere and we are a truly diverse workplace with more than 27 nationalities and 60/40 in gender diversity.
Only applications in English and submitted through the website will be considered.